About Lumentnova
Six Years of Accountable Service in Thika
Lumentnova was founded in 2018 with a clear brief: provide technically rigorous, community-embedded services to clients in Thika and across Kiambu County.
What Lumentnova does, and who it does it for
We are a small, structured team delivering scheduled services, maintenance retainers, and product supply to households and businesses in the Thika–Kiambu corridor.
Lumentnova provides on-site service appointments, preventive maintenance retainers, and vetted product supply to residential and commercial clients across Thika, Ruiru, Juja, Gatundu, and Kiambu town. Our clients range from individual homeowners needing a one-off technical assessment to manufacturing facilities that require structured, documented maintenance across multiple asset categories. We are not a general handyman operation — our work is defined by written scopes, qualified personnel, and traceable outcomes. The business was formally established in 2018 on Kenyatta Avenue in Thika, where our office remains today. Over six years, the team has completed more than 1,400 documented service engagements across Kiambu County. The common thread in that work has been a commitment to showing up as agreed, documenting what was found, completing what was promised, and being reachable when questions arise after the work is done.
How the team works — process, values, and honest limits
Our process is linear and documented: scope agreement, scheduled execution, written report, and defined follow-up — no verbal-only commitments.
Every engagement at Lumentnova begins with a written scope of work agreed by both parties before any technician is deployed. On arrival, the assigned technician records initial conditions, completes the agreed work, and prepares a written summary — delivered within 24 hours — that describes findings, actions taken, and any recommended follow-up. This paper trail is not bureaucracy; it is the mechanism by which clients hold us accountable and by which we improve over time. We are a team of eight, including four field technicians and two client services staff. Each technician carries formal qualifications in their area, which are available for inspection on request. There are limits to our scope: we do not offer emergency call-out services with a guaranteed sub-two-hour response, and we do not operate on Sundays. Results on preventive maintenance depend in part on client cooperation — if recommended interim actions are not taken between scheduled visits, we cannot guarantee the same outcome. We communicate these dependencies clearly before contracts are signed, and we revisit them in each written report. The azure-trust tones across our materials are a deliberate signal: clarity and straightforwardness are non-negotiable values here.
I have used Lumentnova three times since 2021 — twice for my business premises in Thika and once for my home in Gatundu. Each time, the technician arrived as scheduled, left a written report, and followed up by phone the next morning. That consistency is what keeps me returning.
— Peter Njoroge, Thika and Gatundu
Find Us in Thika
Visit the office or reach us by phone and email during business hours.
14 Kenyatta Avenue, Thika 01000, Kenya. Phone: +254 720 123456. Email: info@lumentnova.site. Office hours: Monday to Friday 08:00–17:30, Saturday 09:00–13:00. Closed Sundays.